OUR DELIVERY METHODOLOGY
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How We Deliver
Most training programs transfer knowledge. Participants learn something new, return to the line, and within 2 weeks, the operation runs exactly as it did before.
This is not a people problem. It is a design problem.
Knowledge alone does not change behavior.
Behavior has to be deliberately designed into the delivery — practiced under real conditions, anchored to a daily routine, and repeated until the new way of working becomes automatic.
Old habits are automatic. New ones are not — until they are properly installed.
Most training budgets never close this gap. Ours is built specifically to close it — through 3 phases: Learn. Apply. Become.
Get It Done LAB
We know production and maintenance people. Once training ends, the binder goes into the locker and stays there. Pending actions stay pending. New routines get discussed but never demonstrated. We have seen this happen often enough — including in our own training — to build our entire delivery around preventing it.
The Get It Done LAB is built around 1 non-negotiable: everything gets done during the session. Not planned. Not assigned. Done.
LEARN — Participants build the actual forms, cards, and checklists they will use on their line — not as homework, not as templates to adapt later. Completed during the session.
APPLY — Before the session ends, every participant demonstrates the new routine on the production line, actually executed under real conditions, at least once, before they leave the room.
BECOME — Supported by 30 days of free post-training coaching, participants practice the routine on their own line until it becomes the new default. This is where ROI is generated — not in the training room, but in the weeks after it.
ACCESS coaching
To make this change stick, ACCESS is the extra support that companies need.
Access to experts who answer your implementation questions
Coaching — 30 days of free virtual group coaching to keep routines running.
Curated content that solves your problem
Experience that accelerates ROI of training spends
Support when the line pushes back on the new routine
Systematic approach, not piecemeal tools
This ensures sustainable change, because your frontline team owns the improvement, not us.
Integration — Where ROI actually lives
The iceberg shows where most training investment is lost — and where ours is designed to go deeper.
Most vendors explain what the 10-20-70 model is. Few explain what they actually do to make each level happen. Here is what we do:
10% Knowledge — the LAB session
Participants do not just listen. They build their own tools and complete at least 1 live trial before the session ends. This bridges the gap between knowing and doing before they return to the line.
20% Social Learning — ACCESS coaching
30 days of free post-training virtual group coaching gives participants a safety net. Questions get answered. Routines get corrected before bad habits form. Problems get solved before they become reasons to stop.
70% Experiential Learning — practicing on the line
This is where real transformation happens and where ROI is actually generated. Everything above exists to make this 70% happen reliably — not by accident, not by hoping participants follow through.
For companies that want deepest implementation support, we offer extended on-site coaching beyond the 30-day period.
Most training stays at 10%. Ours is designed to reach 70%.
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